2025-2026 Winter Closure Notice: Shipping & Order Deadlines
December 03, 2025
Important Notes Before Ordering
- Except for a few items, all of our matcha products are Ground-to-Order and we do not keep inventory. If our stone-mill production capacity becomes full, the final order deadline for the year may close earlier than scheduled.
- For #001B (machine-milled, in-stock item), we will accept orders until 8:30 AM JST on December 26th.
- This schedule applies only to orders placed through our online store.
Dear Valued Customers,
We would like to inform you about our upcoming winter break schedule.
Please take note of the following important dates for order placement and shipping.
For those who use our Matcha for business purposes, we recommend placing your orders before the winter break to avoid any inconvenience.
Last Order Deadline Before Winter Break (2025)
Order Deadline (Final Cutoff)
08:30 AM JST, December 23rd, 2025
| Region | Local Time | Date |
|---|---|---|
| US/Canada (EST) | 06:30 PM | December 22nd, 2025 |
| US/Canada (CST) | 05:30 PM | December 22nd, 2025 |
| US/Canada (PST) | 03:30 PM | December 22nd, 2025 |
| Central European Time (CET) | 12:30 AM | December 23rd, 2025 |
| Greenwich Mean Time (GMT) | 11:30 PM | December 22nd, 2025 |
| Gulf Standard Time (GST) | 03:30 AM | December 23rd, 2025 |
| Singapore Time (SGT) | 07:30 AM | December 23rd, 2025 |
| Australian Eastern Standard Time (AEST) | 09:30 AM | December 23rd, 2025 |
| New Zealand Standard Time (NZST) | 11:30 AM | December 23rd, 2025 |
Shipping Date
December 25th–26th, 2025 (JST)
Orders Will Resume After Our Winter Break (2026)
Order Deadline (First Cutoff of the Year)
08:30 AM JST, January 5th, 2026
| Region | Local Time | Date |
|---|---|---|
| US/Canada (EST) | 06:30 PM | January 4th, 2026 |
| US/Canada (CST) | 05:30 PM | January 4th, 2026 |
| US/Canada (PST) | 03:30 PM | January 4th, 2026 |
| Central European Time (CET) | 12:30 AM | January 5th, 2026 |
| Greenwich Mean Time (GMT) | 11:30 PM | January 4th, 2026 |
| Gulf Standard Time (GST) | 03:30 AM | January 5th, 2026 |
| Singapore Time (SGT) | 07:30 AM | January 5th, 2026 |
| Australian Eastern Standard Time (AEST) | 09:30 AM | January 5th, 2026 |
| New Zealand Standard Time (NZST) | 11:30 AM | January 5th, 2026 |
Shipping Date
January 7th-8th, 2026 (JST)
(Depending on volume, some orders may ship on or after January 9th.)
Office Closure During Winter Holiday Period
Please note that our office will be completely closed from December 27th to January 4th (JST).
We will not be able to respond to emails during this period.
We appreciate your understanding and cooperation.
Thank you for your continued support, and we wish you a wonderful holiday season.
Best regards,
Matcha Direct Support Team